Notation Based on the specified Commercial Act
S&S LIFE PLUS LLC

Commercial Policy

Commercial Policy

Last Updated: 21/04/2025

1. Introduction

This Commercial Policy outlines the terms under which our company provides services across multiple industries, including employment placement, visa consulting, education, manufacturing, trade, and more. By engaging in our services, clients agree to abide by the terms stated herein.

2. Detailed Scope of Services

A. Employment & Visa Services
  • Employment Placement
    • Recruitment for Japanese and foreign workers.
    • Job matching for industries like construction, manufacturing, and IT.
    • Compliance with Japan’s Worker Dispatching Act.
  • Visa Support & Immigration Consulting
    • Student Visa: Assistance with language school admissions and visa processing.
    • Work Visa: Sponsorship support for skilled professionals.
    • Specified Skilled Worker: Recruitment and visa processing for sectors like construction and nursing care.
    • Business Visa: Support for investors and entrepreneurs establishing companies in Japan.
  • Compliance: Adherence to Japan’s Immigration Control and Refugee Recognition Act.
B. Education & Training
  • Japanese Language Education: Courses, JLPT preparation, and cultural integration.
  • Sales of Educational Materials & Electronics: Textbooks, software, and devices.
C. Business & HR Consulting
  • Full Business Startup Support: Registration, legal/tax advisory, office setup.
  • Human Resource Consulting: Labor law compliance, outsourcing, and payroll.
D. Industrial & Technical Services
  • Construction & Manufacturing: Skilled workforce placement, project management.
  • Machinery Sales & Repair: Industrial equipment and electronics support.
  • CAD & Data Processing: 2D/3D modeling, BIM, and documentation.
E. Trade, Events & Media
  • Import/Export Services: Customs clearance and sourcing from Japan.
  • Event Management & Tourism: Corporate events and travel coordination.
  • Gemstone & Jewelry: Sourcing, certification (GIA, AGL), and retail compliance.
  • Video Production & Advertising: Corporate content, SEO, and social media marketing.

3. Pricing, Payments & Refunds

A. Fee Structure
  • Consulting: Hourly/project-based (e.g., business setup, visa support).
  • Placement: Success-based (% of employee’s first salary).
  • Product Sales: Fixed pricing for educational and electronic goods.
B. Accepted Payment Methods
  • Bank transfer (domestic/international)
  • Credit cards: Visa, Mastercard, JCB
  • PayPal / Stripe
  • Account-to-Account transfers, QR codes, payment links
  • Card to card, bank card to bank card
  • IAC - IAT code
C. Cancellation & Refund Policy
Service Cancellation Terms Refund Policy
Visa Processing No refunds after submission Partial refund before document submission
Event Management 50% refund if canceled 30+ days prior No refund within 14 days; deposits non-refundable
Consulting Non-refundable after service starts 50% refund if canceled before start
Product Sales 14-day return for defective items (proof required) No refunds for digital products

4. Data Privacy & Confidentiality

  • Follows Japan’s PIPA and GDPR standards.
  • Secure storage of client data; no sharing without consent.
  • Disclosures only to legal authorities when required.

5. Legal Compliance & Dispute Resolution

  • Governing Laws: Employment (Labor Act), Visa (Immigration Act), Trade (Customs Act).
  • Disputes: Initial via phone/email → mediation → litigation in Osaka District Court.

6. Limitation of Liability

  • Delays by government agencies (e.g., visa approval).
  • Incorrect documents provided by clients.
  • Force majeure events (e.g., disasters, pandemics).

7. Amendments & Contact

Policy Updated: 21/04/2025

Representative’s Name: Ekanayaka Mudiyanselage Ananda Bandara Ekanayaka

Email: info@sandslifeplus.jp

Phone: 090-4295-9697 / 080-7429-7514 / 067-6524-682

Office: 577-0826 Osaka Fu, Higashi Osakashi, Ohasukita 4 chome 4-15.

(〒577-0826 大阪府東大阪 市大蓮北4丁目4-15

Final Notes:

  • Clients: Keep a copy for reference.
  • Employees: Internal training applies.
  • Legal Review: Recommended with Japanese legal counsel.
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